Crown Hill Neighbors Asked to Boil Water After Water Outage

Precaution to Boil Water Follows Water Main Break on April 2

SEATTLE (April 3, 2025) – Seattle Public Utilities (SPU) crews are working to restore water to the Crown Hill neighborhood after a water main break occurred around 10:30 p.m. on April 2. Approximately 3,000 households and businesses are affected.  

SPU crews are working to repair the 16-inch water main, determine the cause of the break, and restore water service as quickly and safely as possible. As a precaution, SPU is asking customers in the area to boil their water before drinking or use purchased bottled water.  

The area affected by the break is listed below: 

• South border: NW 83rd St 

• North border: NW Woodbine Way 

• East border: 9th Ave NW 

• West border: Valmay Ave NW – 23rd Ave NW 

The notice to boil tap water is a precaution. Currently, the water shows no sign of contaminants. However, the loss of water pressure can create the risk of contaminants entering the pipes, either through leaks or as a result of water flowing backwards from homes and businesses into the water system. SPU estimates it will take up to 48 hours before tests have been completed to confirm the water is safe to drink. 

Residents and businesses in the affected area are advised to use boiled water, or purchased bottled water, for drinking, making ice, brushing teeth, and food preparation until further notice. For best results, bring tap water to a rolling boil for 1 minute, then let it cool and pour it into a clean container.  

Tap water can be used for bathing, but do not drink any of the water and do not allow babies to put the water or wet washcloth in the mouth. 

SPU will provide updates throughout the repairs at AtYourService.Seattle.gov. Customers with questions can call SPU Customer Service at: 206-684-3000. Read this website for more boiled water information.